ph33b Privacy Policy – How We Handle Your Data

1Who We Are

ph33b is an online gaming platform serving adult players in the Philippines. When this policy refers to "ph33b," "we," "us," or "the platform," it means the operating entity behind the ph33b website and associated gaming services. When it refers to "you" or "the player," it means any registered account holder or visitor who provides personal data through the ph33b platform.

This Privacy Policy applies to all personal data that ph33b collects, processes, stores, or shares in connection with the use of our website, account registration, payments, customer support, and promotional communications. It should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of the overall agreement between ph33b and its registered players.

2Personal Data We Collect

ph33b collects personal data that is necessary to operate a licensed gaming platform responsibly. The categories of data we may collect include:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you are at least 18 years old)
• Residential address including city and province in the Philippines
• Mobile number and email address used during registration

2.2 Identity Verification Documents

• Scanned or photographed copies of government-issued photo identification (UMID, PhilSys ID, passport, driver's licence, or equivalent)
• Proof of address documents dated within 90 days, such as a utility bill or bank statement
• Proof of payment method ownership where required for withdrawal processing

2.3 Account Activity and Transaction Records

• Login timestamps and IP addresses associated with each session
• Deposit and withdrawal transaction records, including amounts, dates, and payment references
• Betting history, game session data, wager amounts, and outcomes across all ph33b products
• Bonus claims, wagering progress, and any promotional activity associated with the account

2.4 Device and Technical Data

• Device type, operating system version, and browser type
• IP address and approximate geographic location at the time of access
• Session duration and page interaction data used to optimise platform performance

2.5 Communications Data

• Records of support conversations, email correspondence, and live chat transcripts related to your ph33b account
• Any feedback, complaints, or query submissions you send to ph33b

3How We Collect Personal Data

ph33b collects personal data through several channels during normal platform use:

• Account registration form: You provide core identity, contact, and date of birth information directly when you register.
• Identity verification process: You upload documents during KYC verification, which is required before your first withdrawal or when triggered by a review threshold.
• Payment transactions: Deposit and withdrawal processing generates transaction data that is recorded in your account history.
• Platform activity: ph33b's systems automatically record session data, game activity, and wagering records as you use the platform.
• Customer support contacts: When you contact ph33b by email or live chat, the content of that communication is stored in our support records.
• Cookies and tracking technologies: ph33b uses cookies and similar tools on the platform, as described in Section 7 below.

4Why We Use Your Personal Data

ph33b uses the personal data it collects for the following clearly stated purposes:

ph33b will not use your personal data for purposes beyond those listed above without informing you and, where required, obtaining your consent first.

5Legal Basis for Processing

ph33b processes personal data based on one or more of the following legal grounds:

• Contractual necessity: Processing required to deliver the services you agreed to when you registered your account — including account management, payments, and access to gaming products.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations and data privacy legislation. ph33b may be legally required to retain certain records for specified periods.
• Legitimate interest: Processing carried out to maintain the security and integrity of the platform, prevent fraud, and protect both players and the operator.
• Consent: For optional activities such as promotional email communications, ph33b relies on your explicit consent. You may withdraw this consent at any time by contacting support or using the unsubscribe option in any marketing email.

6Sharing Your Personal Data

ph33b does not sell personal data to unaffiliated third-party marketers or data brokers under any circumstances. Limited data sharing occurs only in the following contexts:

6.1 Payment Processors

Transaction data is shared with certified payment service providers — such as those operating GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa or Mastercard card networks — to the extent necessary to process your deposit or withdrawal. These providers operate under their own data protection obligations.

6.2 Identity Verification Services

To complete KYC verification, ph33b may transmit identity documents to a certified third-party identity verification provider. This provider acts under strict confidentiality obligations and processes data solely for the purpose of completing the verification check.

6.3 Regulatory and Legal Authorities

ph33b may disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts where required by applicable law, a valid legal order, or as part of obligations under anti-money laundering legislation. Such disclosures are made to the minimum extent required by the relevant legal obligation.

6.4 Service Providers and Technology Partners

ph33b may share limited technical data with hosting, analytics, and security service providers who assist in operating the platform. All such providers are required to process data only as directed by ph33b and to maintain appropriate security standards.

7Cookies and Tracking Technologies

ph33b uses cookies and similar technologies on its platform to enable core account functions, improve security, and understand how the site is used. A cookie is a small text file placed on your device when you visit a website. ph33b uses the following types:

You can manage cookies through your browser's settings. Note that disabling essential cookies will prevent you from logging into your ph33b account. ph33b does not use advertising or retargeting cookies.

8How Long We Keep Your Data

ph33b retains personal data for the periods necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations:

• Active account data — retained for the life of the account plus a minimum of five years after account closure, as required by anti-money laundering regulations applicable in the Philippines.
• Transaction records — retained for a minimum of five years from the date of the transaction.
• Identity verification documents — retained for the life of the account plus five years after closure, or longer if required by a regulatory body.
• Support correspondence — retained for three years from the last date of contact, unless a longer period is required by an ongoing regulatory review.
• Session and analytics data — aggregated analytics data may be retained indefinitely in anonymised form. Individual session logs are typically retained for 12 months.
• Marketing consent records — retained until consent is withdrawn plus one year, as evidence of the original consent.

When personal data is no longer required and the applicable retention period has passed, ph33b will securely delete or anonymise the data so that it can no longer be linked to an individual player.

9Your Data Rights

Players whose data is processed by ph33b have the following rights, which you can exercise by contacting support@ph33b.best:

10Children's Privacy

ph33b is strictly a platform for adults aged 18 years and above. The platform does not knowingly collect or process personal data belonging to persons under 18. If ph33b discovers that an account has been registered by a person under 18, the account will be closed immediately and all associated data will be deleted, with the exception of any records that must be retained under applicable regulatory requirements.

Parents and guardians are responsible for preventing minors from accessing the ph33b platform. If you believe that a minor has registered an account, please contact support@ph33b.best immediately with relevant details so that the account can be reviewed and closed without delay.

11Account Security and Your Responsibilities

The security of your personal data at ph33b also depends on the steps you take to protect your own account. ph33b strongly encourages all registered players to:

• Use a strong, unique password for your ph33b account that is not reused on any other website or mobile application.
• Never share your login credentials with another person, including family members, friends, or anyone who contacts you claiming to be from ph33b support.
• Log out of the platform at the end of every session, especially on a shared or public device.
• Avoid saving your ph33b password or payment details in a browser used by multiple people.
• Contact support@ph33b.best immediately if you suspect that your account has been accessed by someone else.

ph33b uses technical security measures including encrypted data transmission, secure session management, and access controls to protect the data it holds. However, no online platform can guarantee absolute security against all possible threats. ph33b will notify you if a data breach occurs that is likely to result in a high risk to your rights or interests, as required by applicable law.

12International Data Transfers

Where ph33b's service providers are located outside the Philippines, your personal data may be transferred to and processed in another country. ph33b ensures that any such transfer takes place only where adequate safeguards are in place — such as standard contractual clauses, certification schemes, or equivalent legal mechanisms — to protect your personal data to a standard comparable to applicable Philippine law.

ph33b will not transfer personal data to a third party located outside the Philippines for purposes other than those described in this Privacy Policy, and will not authorise international transfers to recipients who are unable to demonstrate adequate data protection standards.

13Updates to This Privacy Policy

ph33b may update this Privacy Policy from time to time to reflect changes in how the platform operates, new services introduced, changes in applicable law, or updated data handling practices. When material changes are made, ph33b will inform registered account holders by email and by displaying a notice on the platform.

The date at the top of this page always reflects when the Privacy Policy was most recently updated. Continuing to use the ph33b platform after a policy update has been communicated constitutes acceptance of the updated Privacy Policy. If you do not agree with an update, you may request account closure in accordance with the process described in the Terms and Conditions.

Older versions of this Privacy Policy are available on request from ph33b support.

14Contact Us About Privacy

If you have any question about this Privacy Policy, want to exercise a data right, or have a concern about how ph33b is handling your personal information, please reach out to us:

• Email: support@ph33b.best
• Live Chat: Available from within your ph33b account, 24 hours a day.
• FAQ page: Visit our FAQ for answers to common questions about accounts, payments, and platform rules.

ph33b takes privacy complaints seriously. If you submit a complaint to us by email, we will acknowledge it within two business days and aim to provide a substantive response within 14 calendar days. Where a complaint requires further investigation, we will keep you informed of progress.

If you are not satisfied with ph33b's response to your complaint, you may escalate the matter to the relevant Philippine government agency responsible for data privacy enforcement.